Fundamentals of Tour Guide in Muslim Friendly Tourism
DOI:
https://doi.org/10.36877/jhis.a0000366Abstract
This study aims to explore the concept and characteristics of being a tour guide in Muslim-friendly tourism. The study identifies tour guides need to possess effectively and cater the needs of Muslim travellers and provide them with a positive and inclusive travel experience. The research utilizes a qualitative approach, employing data collection based on secondary resources such as books, journals, and articles. The findings of this study contribute to a better understanding of tour guides in Muslim-friendly tourism and provide practical recommendations for tour guides to enhance their services
for Muslim travellers.
References
Abdrakhmanova, S. & Moghavvemi, S. (2022). Muslim friendly services in Muslim and non-Muslim destinations: Benchmarking. International Journal of Tourism, Culture & Spirituality, 5(2), 73–87.
Amer Nordin, N. S. & Abd Rahman, F. (2018). A critical review of the Muslim-friendly hospitality services standard (MS 2610: 2015) in Malaysia. In N. Muhammad Hashim, N. Md Shariff, S. Mahamood et al. (Eds.), Proceedings of the 3rd International Halal Conference (INHAC 2016), Singapore (pp. 211–222). Springer. https://doi.org/10.1007/978-981-10-7257-4_20
Aziz, A. H. B. A. (2018). Muslim friendly tourism: Concept, practices, and challenges in Malaysia.
International Journal of Academic Research in Business and Social Sciences, 8(11), 355–363.
Bhuiyan, M. A. H., Siwar, C., Ismail, S. M., et al. (2011). Potentials of Islamic tourism: A case study of Malaysia on East Coast Economic Region. Australian Journal of Basic and Applied Sciences, 5(6), 1333–1340.
Buckley, R. (2003). Adventure tourism and the clothing, fashion, and entertainment industries. Journal of Ecotourism, 2(2), 126–134.
Cetin, G. & Dincer, M. Z. (2016). Muslim friendly tourism (MFT): A discussion. Journal of Tourismology, 2(1). Cetinkaya, M. Y. & Öter, Z. (2016). Role of tour guides on tourist satisfaction level in guided tours and impact on re-visiting intention: A research in Istanbul. European Journal of Tourism, Hospitality and
Recreation, 7(1), 40–54. https://doi.org/10.1515/ejthr-2016-0005
Chanwanakul, S. (2021). English Language Proficiency of Tour Guides at a Historical Attraction. Turkish Journal of Computer and Mathematics Education, 12(13), 1905-1910.
Cohen, E. (1985). The tourist guide: The origins, structure and dynamics of a role. Annals of Tourism Research, 12, 5–29.
Henderson, J. C. (2016). Halal food, certification, and halal tourism: Insights from Malaysia and Singapore. Tourism Management Perspectives, 19, 160–164.
Hussain, A., Jamaludin, M. A. & Has-Yun Hashim, K. S. (2021). Study on Muslim-friendly hotel in Malaysia: A conceptual framework. Journal of Halal Industry and Services, 4(1), 1–19.
Kamarudin, L. M. & Ismail, H. N. (2018). The role of tour agencies in developing Muslim-friendly tourism packages and its implication to Malaysia. Journal of Fundamental and Applied Sciences, 10(3S), 866–876.
Katuk, N., Ku-Mahamud, K. R. & Kayat, K., et al. (2021). Halal certification for tourism marketing: The attributes and attitudes of food operators in Indonesia. Journal of Islamic Marketing, 12(5), 1043–1062.
Lin, Y. C., Lin, M. L. & Chen, Y. C. (2017). How tour guides’ professional competencies influence on service quality of tour guiding and tourist satisfaction: An exploratory research. International Journal of Human Resource Studies, 7(1), 1–19.
Lovrentjev, S. (2015). Education of tourist guides: Case of Croatia. Procedia Economics and Finance, 23, 555–562.
Mahliza, F., Nugroho, L., Putra, Y. M., et al. (2021). Discourses of Muslim-friendly tourism (Indonesia empirical cases). Journal of Islamic Economics & Social Science, 2(1), 53–59. http://dx.doi.org/10.22441/jiess.2021.v2i1.006
McConor E. (2022, August). GMTI 2022 reports Muslim travel market growth projection/Global Muslim Travel Index 2022. https://www.crescentrating.com/magazine/all/4083/gmti-2022-reports-muslim-travel-market-growth-projection-global-muslim-travel-index-2022.html
Ric, T. & šálková, D. (2021). Shopping tourism with a focus on the clothing industry in relation to globalization. SHS Web of Conferences, France (pp. 06030). EDP Sciences. https://doi.org/10.1051/shsconf/20219206030
Saffinee, S. S., Jamaludin, M. A., Has-Yun Hashim, K. S., et al. (2022). Muslim-friendly sustainable geo-tourism (MFS-GT): A qualitative study using the grounded theory. Revelation and Science, 12(1), 23–34.
Salleh, N. Z. M., & Nor, R. M. (2015). Exploring challenges in providing Muslim friendly tourism services in Akita Prefecture. Journal of the Institute for Asian Studies and Regional Collaboration Akita International University, 1, 63–85.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Mohammad Aizat Jamaluddin, Nur Liana Izzaty Rosli, Siti Syajirah Saffine

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Author(s) shall retain the copyright of their work and grant the Journal/Publisher right for the first publication with the work simultaneously licensed under:
Creative Commons Attribution-NonCommercial 4.0 International (CC BY-NC 4.0). This license allows for the copying, distribution and transmission of the work, provided the correct attribution of the original creator is stated. Adaptation and remixing are also permitted.

This broad license intends to facilitate free access to, as well as the unrestricted reuse of, original works of all types for non-commercial purposes.
The author(s) permits HH Publisher to publish this article that has not been submitted elsewhere.
.png)

.jpg)
